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Providing training for staff. Although training can be costly upfront, the return on investing in relevant and good-quality training will be reflected in improved quality and efficiency. Your team will also have a broader range of professional skills, which can benefit your customers by being able to offer a wider range of products or services.

Upgrading your I.T. equipment or software. Slow-running hardware and out-of-date software can result in consistent time wasting and ‘stress out’ your staff (and you!). It’s important for businesses to have reliable computer and phone services. If cost is what’s holding you back from making these improvements, find out whether there might be a grant or funding option to help you.

Improving the quality of your internet service. Fast and reliable internet access is essential in today’s business market. If you’re consistently experiencing slow or inconsistent internet or wifi service, it’s worth contacting your provider/other providers to see if any improvements can be made.

Cultivating a happy and engaged team. Overall, an engaged and motivated team is one of the largest contributing factors to improved productivity and consistent output. In addition to maintaining a level of business transparency and openness with your employees, simple activities such as team socials can be great ways to maintain the good running of your business. Your people are one of your organisation’s most valuable assets (that includes you too), so don’t forget to ‘look after’ them, as well as focussing on the bottom line.

Find out more about improving productivity.

Meet the team

Chris George<br />
Growth Hub Manager

Chris George

Growth Hub Manager

Chris is an experienced professional with over 30 years knowledge and experience in sales and marketing in the public sector along with 15 years working for two mainstream automotive manufacturers in the sub 10,000 fleet. Delivered sustainable change in a vast range of industries, whilst constantly updating and developing core competencies and knowledge.

Working in the Local Authority sector for the last 15 years has resulted in Chris turning around failing territories to becoming some of the best performing areas in the country, with excellent stakeholder engagement and a passion for premium delivery. Outside of work, Chris is a keen gardener, and also likes property restoration and reading.

Ashleigh Jackson<br />
Growth Hub Business Advisor

Ashleigh Jackson

Growth Hub Business Advisor

A proven senior influencer and sales professional with more than 25 years’ experience in brand building and driving category growth within the private sector.

“I have a strong research background, alongside vast experience in sponsorship and corporate events management.

My work has initiated good working partnerships with many Local Authorities across Hertfordshire, Essex, Cambridgeshire and London. I have also worked with many multi-national brands including KPMG, Barclays, EasyJet, Kingston Smith LLP, London Stansted Airport, Morgan Sindall and Heineken. I’m proud to be able to enhance on the work we do here at the CPCA Growth Hub and build on many success stories.

Away from the business, health and fitness is important to me, being in the great outdoors, and enjoying fun times and relaxation with family and friends”.

Stuart Thomas<br />
Growth Hub Business Advisor

Stuart Thomas

Growth Hub Business Advisor

Stuart is a former small business owner and former Business Link Advisor and has also worked as a project manager for an international IT company, overseeing a large number of IT projects for large corporate enterprises, as well as large public sector organisations.

Stuart has served as a director for an international timber trading company and has also been a director of a local independent radio station, where he mentored a number of new staff. Prior to this he spent time as a secondary school teacher, teaching IT and business studies at both GCSE and A level.

Liana Sannah Growth Hub Business Analyst

Liana Sannah

Growth Hub Business Analyst

Liana is an experienced professional with over 15 years’ experience as an Executive Assistant. Liana has previously been employed by Warner bros, Daily Mirror, Aviva and AXA. These roles have given her a wide range of skills and in a vast range of industries.

Liana has been working in the Local Authority sector for almost three years, as a Growth hub advisor and producing the Monthly BEIS report. In her leisure time, Liana enjoys cooking, interior design and watching movies.